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Learning the hard way

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If there is an easy way and a hard way to do something, I always pick the latter. If it can be done fast or slow, I end up with slow. And if a path is tricky and fraught with traps, I land in every one.




I make mistakes -- lots of them, but I take pride in the fact that I never make the same one twice. In fact, the next time around, I usually know exactly how to accomplish the task quickly, neatly -- and to near-perfection. To me, "trial and error" isn't just a learning concept -- it's a way of life.

Recognizing this quirk of my personality has served me well in the course of launching my online business. I've made some truly bone-headed errors... but each one taught me valuable lessons. Here are some of them:

#1 Forgive Me Father, For I Have Spammed

When I first began planning my online business, I had a narrow understanding of what was permissible in email marketing. I knew enough not to send bulk email to addresses purchased from a questionable source. However, (and I am somewhat ashamed to admit this) I did attempt to solicit sales to individual strangers via email -- which is spam.

Luckily, my clumsy sales letters were very polite, so while this tactic wasn't successful (spam never is), I didn't receive any angry responses, either. Basically, I was ignored... which is how I treat most of the spam that now clutters my InBox daily (poetic justice, I'm afraid).

I LEARNED MY LESSON: While the definition of spam is somewhat in the eye of the beholder, there seems to be some consensus that it is *any* unsolicited email to someone with whom you have no existing prior business relationship.

I now work on building relationships and trust before I send a sales message -- and often receive inquiries from others *asking* to advertise on my website. (Now, if I could just learn how to write better sales letters!)




#2: The Importance of Being Private

I committed more email gaffes in subsequent weeks. There was the time I tried to send the same message to five subscribers at once without masking their addresses.

Now, when I was working in the corporate world, I needed to communicate regularly to a group of 1,500 individuals. I learned then to mask their email addresses so the recipients would not have to scroll through all those names before they got to the message.

But with a list of just five people, I didn't think twice about putting their names in the To: field, as I do when emailing my friends and family.



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Donna Schwartz Mills is the Editor/Webmaster of the ParentPreneur Club <http://www.parentpreneurclub.com>, "where those who are doing the most important job of all hang their hats." She can be reached at mailto:donna@parentpreneurclub.com.
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