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Lightening the load ... getting help when you need it

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If there's one immutable fact of life when it comes to this business, it's that there's so much to do but so little time to do it all in.  At some point around the one year mark, if you've been even moderately successful in your online business, you'll find you've reached the limit of what you can do with the time you have available.  At that point you have a choice: to deliberately retard the growth of your business to maintain the status quo, or take on additional resources to help you cope with a business that continues to grow beyond the capacities of just one person.




That's just the choice I was faced with when I returned to the full-time workforce last month after running my online business on a full-time basis for two months.  I realized almost immediately that if I kept on the way I was, my business wasn't going to go any further.  It was taking all my time to deal with the administrative side of the business and that left none for the really important business- development activities that kept getting pushed to the back-burner until I magically found the time to get to them.

In this article, we look at getting help when you need it.  And no, I'm not talking about going out and hiring a wage-earning full-time employee or even a part-time employee for that matter although that, of course, is one option open to you.  Instead, with a little bit of lateral thinking you may well find you can get the help you need for very little (if any) up-front cash outlay.

COMPENSATING YOUR ASSISTANT

Because (I assume) you're still running your business on a shoestring, you can't afford to pay someone a wage in advance of generating additional income.  This means that whoever you choose needs to be someone who's prepared to work for a percentage of the profits of the business rather than a wage.  For this reason, the person you choose will most likely be close to you ... a family member, spouse or very close friend.

As for the proportion of profits that you pay to your assistant, this is up to you and your assistant to negotiate and will depend on several factors including the types of tasks your assistant performs, the time they have available to work (and actually do work) and the overall contribution they make to the business.  An assistant who takes an entrepreneurial interest in the business and contributes to its growth in addition to its maintenance should be rewarded accordingly.

TAX CONSEQUENCES

Be sure to get professional advice before you start your arrangement with your assistant.  You need to think about tax and other issues such as whether your profit-sharing arrangement might create a partnership rather than an employer-employee relationship (this may or may not be something you want).  Also, assuming you're not intending to create a partnership relationship with your assistant, think about whether you want an employer-employee relationship or whether you prefer your assistant to be an independent contractor. There are tax consequences for each of the above scenarios so be sure to talk to your accountant about your options.

CONVERTING TIME INTO INCOME

It should be self-evident that you are going to have to convert the time you free up with the help of your assistant into income.  In other words, if your business doesn't generate any more income as a result of you taking on an assistant, by the time you split your profits, you're going to be behind.  So it's crucial that you take the time you save and spend it wisely.  That means using your time on projects that are going to increase the income of your business by more than the cost of splitting your profits.

WHO TO CHOOSE FOR YOUR ASSISTANT

Now, who should you choose for your assistant?  To start with, consider who in your immediate circle has both the time and the ability to help you in your business.  It could be a spouse, teenage son or daughter, parent, next door neighbor, brother or sister, close friend or colleague.

In my case, my first choice for an assistant was my computer-savvy mother but, because she is retired and on a pension, she can't earn an income without jeopardizing her retirement income.  I therefore  didn't consider her as a real possibility.

I then considered one of my sisters but, because of technical problems (she didn't have a suitable computer and wasn't in a position to get one quickly) that wasn't going to work either.  Then my other sister, not computer- savvy but obviously a lateral thinker, suggested that, instead of paying my mother her share of the profits in cash which would have jeopardized her pension, why not pay her in airline tickets from Australia to the US?  Because I have recently relocated from Australia to the US, this was a perfect solution because it was expenditure my parents would have incurred anyway.  And, from my business's point of view, because my mother works for the business, the airfares the business pays for will be tax-deductible as our visits will be, at least in part, business-related.

So, give some thought to your particular circumstances and think laterally.  Perhaps you have a teenage son or daughter who is good with computers and is looking for a way to earn additional income.  Not only does appointing them as your assistant achieve this goal, it also gives your child crucial experience working in the ecommerce field and that sure can't hurt!




Perhaps you have a close friend who is a single mother and is looking for at-home ways to supplement her part-time income.  Perhaps a sibling is in a similar position.  You get the idea.  I imagine that most people know at least one person that they could strike such an arrangement with.

TASKS TO DELEGATE

OK, so you've lined up your assistant.  Let's turn now to the kinds of things you can delegate to him/her.

As a general rule, you want to delegate those tasks that are routine, repetitive and which maintain (rather than grow) your business.  Growing the business is your job. That's what's meant by working "on" the business rather than "in" the business.

Consider the following:

=> Processing Subscribe/Unsubscribe Requests

If you publish an ezine, then you know what an administrative headache it can be processing all those subscribe and unsubscribe requests even with the aid of automating software.



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Elena Fawkner is editor of the award-winning weekly ezine, A Home-Based Business Online, a down-to-earth publication containing practical home-based and online business ideas, telecommuting job listings, original articles, free e-books and much more. She also runs the A Home-Based Business Online website at at http://www.fawkner.com. You can subscribe to her newsletter at the site.
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